During check out please select the drop down postage option you want.
We pack up your order when you place it - and book the courier as soon as payment shows up on our end. We are just as eager as you are for you to get it! We all love "Vape Mail"!
NEW ZEALAND WIDE
Standard METRO areas courier flat rate per order - $3.99
Standard Courier New Zealand WIDE including Rural Delivery flat rate per order - $4.95
Christchurch Metro: Courier to Christchurch INCLUDING Kaiapoi, Lyttleton, Halswell - same or next day as payment received (before 2pm) - $8.00.
Christchurch Rural: Courier to Tai Tapu, Leeston, Rolleston, Burnham, Darfield, West Melton, Timaru (contact us to confirm other locations applicable) - same or next day as payment received (before 2pm) - $10.00
FREE SHIPPING ON PURCHASES OVER $100.
Note: For delivery to the Hauraki Gulf Islands (such as Waiheke Island), Stewart Island or Chatham Island please contact to obtain postage costs.
NZ DELIVERY TIMES
We will process your order and book the courier the same day following payment in cleared funds.
Please be aware that online bank transfers sometimes do not come through the same day and our standard courier service has a 1pm cut-off time, so any payments we receive after that will be sent the following business day (for standard postage).
We will send you an email notifying you when your payment has been received and courier has been booked.
Delivieries usually occur within 2 business days once a courier is booked, but we cannot guarantee the courier's delivery time. Please be aware that if you place an order on Friday, even if we receive payment that day, the courier will not deliver on weekends. If you require weekend delivery please let us know and we can get the price from courier.
If you require urgent,overnight or weekend delivery please contact us and we can obtain a quote for you.
Live in Australia? We now post to you too!
Postage via NZ Post International Air untracked is $9.99 flat fee per order. Orders usually take 5-7 working days to arrive. NZPost does not have no tracking details for this option, but we can lodge a claim with NZ Post if worst case scenario, it does not arrive.
Tracked courier is a discounted $19.95 flat fee per order, usually within 5 working days (but you can obviously track it online).
WANT IT QUICKER? Email us with your order and we can advise you how much it would cost via courier express.
Please note that all prices on the website are treated as $1 = AUD$1 to keep things simple for everyone and to avoid any FX fluctuations.
Payment from Australia is via bank transfer to a CBA account - so no international fees! And you don't pay any GST!
If the goods you receive are faulty, we will replace or refund those goods if you contact us within 30 days of purchase. We are committed to only selling the best quality products and fully back everything we sell, so usually cover all our products under warranty for 3 months, IF they haven't been dropped or been damaged or user error. Just contact us if you have any problems, we honestly do want to help. Shipping expenses, in both directions, are not refundable.
The privacy of your customer data are important to us. We will not disclose or sell your customer data to any third party. We will only send you email newsletters updating you on our new products.