POSTAGE COSTS


NEW ZEALAND WIDE

Flat rate PER ORDER: New Zealand WIDE including Rural Delivery - $4.95 

Pick up available from Riccarton or Merivale, Christchurch by prior agreement.

During check out please select the correct drop down for postage.

FREE SHIPPING ON PURCHASES OVER $100.

Note: For delivery to the Hauraki Gulf Islands (such as Waiheke Island), Stewart Island or Chatham Island please contact to obtain postage costs.

NZ DELIVERY TIMES

We will process your order and book the courier within 24 hours following payment in cleared funds.

Please be aware that online bank transfers sometimes do not come through the same day.

We will send you an email notifying you when your payment has been received and courier has been booked.

Delivieries usually occur within 2 business days once a courier is booked, but we cannot guarantee the courier's delivery time.

If you require urgent or overnight delivery please contact us and we can obtain a quote from an alternative courier service.


AUSTRALIA

Live in Australia? We now post to you too!

Postage via NZ Post International Air is a discounted $9.99 flat fee per order. Orders usually take 5-7 working days to arrive.

WANT IT QUICKER? Email us with your order and we can advise you how much it would cost via courier express.

Please note that all prices on the website are treated as $1 = AUD$1 to keep things simple for everyone and to avoid any FX fluctuations.

Payment from Australia is via bank transfer to a CBA account - so no international fees! And you don't pay any GST!


RETURNS POLICY

If the goods you receive are faulty, we will replace or refund those goods if you contact us within 30 days of purchase. Shipping expenses, in both directions, are not refundable.


PRIVACY

The privacy of your customer data are important to us. We will not disclose or sell your customer data to any third party. We will only send you email newsletters updating you on our new products.

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